Privacy Policy

Last updated: December 15, 2024

Introduction

At Inbox Shield Pro, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email security service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our service
  • Connect your email accounts
  • Contact us for support
  • Participate in surveys or promotions

This information may include:

  • Name and contact information
  • Email addresses
  • Payment and billing information
  • Account credentials and authentication data

Email Data

To provide our security services, we process your email data, including:

  • Email headers and metadata
  • Email content for threat analysis
  • Sender and recipient information
  • Attachment information and analysis results

Usage Information

We automatically collect information about your use of our service:

  • Log data and access times
  • Device and browser information
  • IP addresses and location data
  • Service usage patterns and preferences

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our email security services
  • Detect, prevent, and respond to email-based threats
  • Process payments and manage your account
  • Communicate with you about your account and our services
  • Improve our services and develop new features
  • Comply with legal obligations and protect our rights
  • Send you technical notices, updates, and administrative messages

Data Security and Encryption

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for all email data transmission
  • Encrypted storage of sensitive information
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Secure data centers with physical security measures

Important Note

We process your emails only for security analysis purposes. Email content is analyzed in real-time and immediately discarded after threat assessment. We do not store or retain your email content beyond what is necessary for security processing.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

  • With your explicit consent
  • To trusted service providers who assist in operating our service
  • When required by law or to protect our legal rights
  • In connection with a business transfer or acquisition
  • To protect the safety and security of our users

Data Retention

We retain your information only as long as necessary to provide our services:

  • Account information: Until you delete your account
  • Email analysis data: Immediately after processing (not stored)
  • Threat intelligence data: Anonymized and aggregated for security improvements
  • Billing information: As required for accounting and legal purposes
  • Support communications: For the duration of your account plus 3 years

Your Privacy Rights

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Request information about data processing activities
  • File a complaint with relevant data protection authorities

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@inboxshield.com

Address: InboxShield Privacy Team

123 Security Street

San Francisco, CA 94105