💬 Customer Support

We're Here to Help You

Get expert support for your AI-powered email security. Our team is here to ensure your inbox stays protected.

Email Support

Get detailed help via email with our support team

Response within 24 hours

Priority Support

Pro subscribers get priority email and direct support

Response within 4 hours

Frequently Asked Questions

🔒 How does Inbox Shield Pro protect my emails?

Our AI analyzes every incoming email in real-time using advanced machine learning algorithms. We detect phishing, malware, and spam threats, then automatically label and quarantine dangerous emails while keeping your safe emails untouched.

🔐 Is my email data safe and private?

Yes! We use OAuth authentication (never store passwords), process emails in real-time without storing content, and encrypt all temporary data. Your email content is analyzed for threats and immediately discarded - we never read or store personal information.

💳 How does billing work?

Start with our 7-day free trial, then choose Basic ($9.99/month) or Pro ($19.99/month). Billing is automatic monthly, and you can cancel anytime with no penalties. All payments are processed securely through Clerk's billing system.

📧 Which email providers are supported?

Currently we support Gmail and Outlook via secure OAuth integration. We're working on adding support for other major email providers. During signup, you can only connect the same email address you used to create your account.

⚡ How quickly does threat detection work?

Our AI processes emails in real-time with an average response time of just 12ms. Threats are detected and labeled immediately as they arrive in your inbox, providing instant protection.

🛠️ What if I need help getting started?

Our setup is simple - just sign up, connect your email via OAuth, and protection starts immediately. If you need help, email us at support@inboxshieldpro.com or check our detailed setup guides in the dashboard.

Still Need Help?

Our support team is here to help you get the most out of your AI-powered email protection.

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