Terms of Service

Last updated: December 15, 2024

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Inbox Shield Pro ("Company," "we," "us," or "our"), concerning your access to and use of the Inbox Shield Pro email security service as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Description of Service

Inbox Shield Pro is an email security service that provides:

  • Advanced threat detection and email scanning
  • Phishing and malware protection
  • Email quarantine and filtering services
  • Security analytics and reporting
  • API access for enterprise customers

User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for:

  • Safeguarding the password and all activities under your account
  • Maintaining the security of your email account credentials
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring compliance with your email provider's terms of service

Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Transmit or facilitate distribution of malware or viruses
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service or servers
  • Use the Service for illegal or unauthorized purposes
  • Reverse engineer, decompile, or disassemble our software
  • Share your account credentials with unauthorized parties

Email Access and Processing

By using our Service, you grant us permission to:

  • Access your email accounts using the credentials you provide
  • Scan and analyze your emails for security threats
  • Quarantine or flag suspicious emails
  • Process email metadata for threat intelligence

Important

We process your emails solely for security purposes. Email content is analyzed in real-time and immediately discarded after threat assessment. We do not store, read, or use your email content for any other purpose.

Subscription and Billing

Our Service is offered on a subscription basis. By subscribing, you agree to:

  • Pay all fees associated with your chosen plan
  • Automatic renewal unless cancelled before the renewal date
  • Price changes with 30 days advance notice
  • No refunds for partial months of service

Cancellation

You may cancel your subscription at any time through your account dashboard. Cancellation will take effect at the end of your current billing period.

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About Our Security Service

InboxShield Pro provides advanced email security analysis to help protect you from threats. While our AI-powered system is highly effective at detecting malicious emails, we recommend combining our protection with good security practices, such as verifying unexpected requests through alternative channels.

Service Capabilities and Limitations

While we strive to provide excellent email security protection, please understand that:

  • No security system can detect 100% of all threats
  • Sophisticated or novel attacks may occasionally bypass detection
  • Some legitimate emails may be flagged as potentially suspicious
  • Service availability depends on email provider compatibility
  • Occasional maintenance may temporarily affect service

Our service is designed to significantly improve your email security. We recommend combining our protection with standard security practices for the best results. We may modify or update the service with reasonable notice to users.

Limitation of Liability

To the extent permitted by law, InboxShield Pro's liability is limited as follows:

  • We are not liable for damages from undetected threats
  • Our liability is limited to the amount paid for the service
  • We are not responsible for indirect or consequential damages
  • Service interruptions or technical issues are not grounds for damages

Shared Responsibility

Email security works best as a partnership. While we provide advanced threat detection, we encourage users to remain vigilant and verify unexpected or suspicious communications through trusted channels when possible.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Inbox Shield Pro and its licensors. The Service is protected by copyright, trademark, and other laws.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

View Privacy Policy →

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, if you breach these Terms. Upon termination:

  • Your right to use the Service will cease immediately
  • We will delete your account and associated data
  • You remain liable for all charges incurred before termination

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the new Terms.

Governing Law

These Terms shall be interpreted and governed by the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes will be resolved in the courts of San Francisco County, California.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@inboxshield.com

Address: InboxShield Legal Team

123 Security Street

San Francisco, CA 94105

Acknowledgment

By using our Service, you acknowledge that you have read these Terms of Service and agree to be bound by them.